Official WhatsApp Cloud API · Clinics & Hospitals

Every patient message answered in seconds. Booked before the front desk picks up.

An AI receptionist that replies the moment a patient messages, books the consultation, sends automated reminders that actually cut no-shows, and keeps follow-ups from falling through the cracks.

No credit cardNo setup feeKeep the number your patients already have

Patient enquiry · live example
Built forAny language your patients write inOfficial WhatsApp Cloud APIStripe, PayPal & more
The problem

The question doesn't wait for opening hours. Neither does the patient who calls somewhere else instead.

Most after-hours patient messages get a voicemail, and most reminders sent as SMS never get opened. By the time the front desk calls back, the slot has often already gone to a walk-in.

High

No-show rate when reminders rely on manual front-desk calls

~20%

Typical open rate for SMS reminders — most patients never see them

24/7

Coverage a WhatsApp AI receptionist gives, including out of hours

How it works

Answering every patient, about three minutes from now

No developer, no reseller onboarding, and no setup fee.

  1. 0130 seconds

    Create your free account

    Just an email — no credit card, and no setup fee.

  2. 02~2 minutes

    Connect the number your patients already message

    Log in with Facebook and pick your WhatsApp Business number. Not verified with Meta yet? We walk you through it.

  3. 03Instant

    It starts answering and booking

    Every message gets a reply in seconds, gets the basics collected, and turns into a booked or confirmed appointment.

What it does

From a symptom at 9pm to a confirmed slot

Five places a practice loses time — or a patient — closed by one WhatsApp number.

AI receptionist

It answers instantly and books the appointment

A patient messages about symptoms, timing or a doctor's availability — the agent replies immediately, collects what's needed, and books the consultation without tying up a receptionist.

  • Replies in seconds, any time it arrives
  • Collects symptoms, timing and doctor preference
  • Books the consultation directly

Patient pipeline

Track every patient from enquiry to visit

Every message becomes a record with a stage, and it moves as the conversation moves — so front desk and doctors both see where things stand without asking each other.

  • Custom stages, built for your practice
  • Moves automatically as the chat progresses
  • One board the whole front desk works from

Calling

The call and the chat in one timeline

A patient calls to reschedule, or your team calls to confirm a result is ready — either way it's on the same contact timeline as the WhatsApp thread, recording and outcome included.

  • Twilio and RingCentral
  • Recordings and call outcomes on the contact
  • One timeline per patient, chat and calls together

Health campaigns

Reach the patients due for a check-up, not your whole list

Segment by last visit, condition or vaccination due date, and send a Meta-approved reminder — with tap-through tracked back to bookings.

  • Segments built from real visit and record data
  • Meta-approved templates with tappable buttons
  • Delivery, read and per-button tap tracking

Billing & deposits

Take the consultation fee without leaving the thread

Send a payment link for a consultation fee or deposit in the same chat, with settlement tracked straight onto the patient's record.

  • Payment links sent in the thread
  • Stripe, PayPal and Razorpay, among others
  • Settlement tracked on the record automatically
Comparison

Replying to a message is not the same as managing care

Where the template-based WhatsApp tools stop, and where this one keeps going.

How template-based WhatsApp tools compare with WhatsGrow AI on five healthcare jobs
JobTemplate toolsWhatsGrow AI
Appointment remindersA manual phone callAutomatic, with one-tap reschedule
After-hours questionsVoicemailAnswered instantly, any hour
Follow-upsRely on the patient to rememberAutomated medication & care reminders
Where it landsA shared inboxA patient record, with a stage
Health campaignsOne list, one messageSegmented by visit history or due date
Pricing

Pricing you can see before you talk to anyone

In your own currency, with no setup fee. Start free, cancel anytime.

Pro

Multi-department hospitals and specialty groups

$149$99/mo

billed monthly

  • Everything in Growth
  • 2.5× the AI usage of Growth
  • Round-robin routing across departments
  • Multi-department inbox — OPD, billing, labs, pharmacy
  • Priority support
  • 25 agents
  • 50K contacts
Start free trial

14-day free trial · no credit card

All plans include a 14-day free trial, no credit card required. WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee.

Questions

Before you connect your number

Does the agent handle more than one language?

Yes. It runs on a large language model rather than a keyword script, so it can reply in the language a message arrives in without you building and maintaining a separate flow per language.

What happens to a question the agent can't answer?

It hands off. A clinical question outside what it's been taught, or an explicit request for a person, moves the conversation to your front desk or on-call team, with the whole thread attached.

Can I keep using the number my clinic already advertises?

Yes. Connect the WhatsApp Business number you already use, and keep the WhatsApp Business app alongside WhatsGrow AI.

What does Meta charge on top of the subscription?

WhatsApp conversation fees are billed by Meta directly to your own Meta Business account, separately from your plan, and we add no markup. Rates vary by country.

Is there a setup or onboarding fee?

No. You sign up, connect your number, and the 14-day trial starts without a card.

Does this integrate with our EHR or practice management system?

Not directly today. Connect via API or webhook to your existing EHR/PMS in the meantime; native integration is on the roadmap.

How do you handle patient data and consent?

Opt-in and opt-out state is stored per contact, broadcast templates can carry an opt-out button, and contact data can be exported or deleted on request. WhatsGrow AI is not a certified system of record for clinical or protected health data — how you handle that alongside it stays your responsibility under whatever rules apply in your jurisdiction.

Tonight's patient message is already on its way

Connect the number your patients already have, and the next message gets answered, and the appointment booked, before your front desk opens.

No credit card · No setup fee · Start in minutes