Every patient message answered in seconds. Booked before the front desk picks up.
An AI receptionist that replies the moment a patient messages, books the consultation, sends automated reminders that actually cut no-shows, and keeps follow-ups from falling through the cracks.
No credit cardNo setup feeKeep the number your patients already have
Patient enquiry · live example
JTJames T.onlinePatient enquiry
Hi, I've had a sore throat for 3 days and a fever since yesterday. Can I get a same-day appointment?
AI receptionist
Sorry to hear that — Dr. Bennett has an opening today at 4:30pm for a general consultation. Would that work?
Yes, that works.
AI receptionist
Booked — 4:30pm with Dr. Bennett. I'll send a reminder an hour before, and please bring your ID and insurance card if you have one.
Type a message…
InternalAppointment #AP-5820 created and confirmed
Pipeline · Patients
#AP-5820Confirmed
Confirmed
Patient
James T.
Symptoms
Sore throat, fever (3 days)
Doctor
Dr. Bennett
Appointment
Today, 4:30pm
waiting for appointment…
Booked in seconds. No one picked up a phone.
Built forAny language your patients write inOfficial WhatsApp Cloud APIStripe, PayPal & more
The problem
The question doesn't wait for opening hours. Neither does the patient who calls somewhere else instead.
Most after-hours patient messages get a voicemail, and most reminders sent as SMS never get opened. By the time the front desk calls back, the slot has often already gone to a walk-in.
High
No-show rate when reminders rely on manual front-desk calls
~20%
Typical open rate for SMS reminders — most patients never see them
24/7
Coverage a WhatsApp AI receptionist gives, including out of hours
How it works
Answering every patient, about three minutes from now
No developer, no reseller onboarding, and no setup fee.
0130 seconds
Create your free account
Just an email — no credit card, and no setup fee.
02~2 minutes
Connect the number your patients already message
Log in with Facebook and pick your WhatsApp Business number. Not verified with Meta yet? We walk you through it.
03Instant
It starts answering and booking
Every message gets a reply in seconds, gets the basics collected, and turns into a booked or confirmed appointment.
What it does
From a symptom at 9pm to a confirmed slot
Five places a practice loses time — or a patient — closed by one WhatsApp number.
AI receptionist
It answers instantly and books the appointment
A patient messages about symptoms, timing or a doctor's availability — the agent replies immediately, collects what's needed, and books the consultation without tying up a receptionist.
Replies in seconds, any time it arrives
Collects symptoms, timing and doctor preference
Books the consultation directly
LWLiam W.onlinePatient enquiry
I need a follow-up with the cardiologist — is there anything this week?
AI agent
Dr. Osei has an opening Thursday at 2pm. I've noted it's a follow-up and booked you in.
What it did behind the scenesAgent is working
Qualified the enquiryFollow-up · cardiology · this week
Moved to ConfirmedFrom New enquiry
Assigned to Dr. OseiCardiology team
Booked the appointmentThursday 2:00 · confirmation sent
4 actions · 1.6s · no human involved
Patient pipeline
Track every patient from enquiry to visit
Every message becomes a record with a stage, and it moves as the conversation moves — so front desk and doctors both see where things stand without asking each other.
Custom stages, built for your practice
Moves automatically as the chat progresses
One board the whole front desk works from
Pipeline · PatientsHealthcare
New enquiry15
Grace LiuOPD
Noah BaptisteDental
Mia AndersenLabs
Booked89
Ethan CrossCardiology
Checked in65
Amara DialloOPD
Leo MarshDental
Follow-up due4
Priya NairLabs
Moved by the agent · no one touched the board
Calling
The call and the chat in one timeline
A patient calls to reschedule, or your team calls to confirm a result is ready — either way it's on the same contact timeline as the WhatsApp thread, recording and outcome included.
Twilio and RingCentral
Recordings and call outcomes on the contact
One timeline per patient, chat and calls together
BCBen C.one timelinePatient enquiry
08:15
Ben C.
Can someone call me — I need to check if my test results are ready?
08:20
Front desk → Ben C.
3m 50s
Results confirmed ready
08:25
Care team
Results are ready — I've sent the secure download link on this thread.
Health campaigns
Reach the patients due for a check-up, not your whole list
Segment by last visit, condition or vaccination due date, and send a Meta-approved reminder — with tap-through tracked back to bookings.
Segments built from real visit and record data
Meta-approved templates with tappable buttons
Delivery, read and per-button tap tracking
ZRZara R.opted in to health remindersHealthcare
flu-season-reminder.jpg
💉 Flu season is here. Book your vaccination in under a minute — no waiting room needed, just pick a time that works for you.
Book a Slot
Approved by Meta · Marketing template
Campaign performance3,240 sent · due for seasonal check-up
28%tap-through rate on “Book a Slot”
Sent3,240100%
Delivered3,17098%
Read2,69083%
Tapped90728%
Billing & deposits
Take the consultation fee without leaving the thread
Send a payment link for a consultation fee or deposit in the same chat, with settlement tracked straight onto the patient's record.
Payment links sent in the thread
Stripe, PayPal and Razorpay, among others
Settlement tracked on the record automatically
CMCole M.onlineBilling
How do I pay the consultation fee before my visit?
AI agent
Here's the payment link for today's consultation — sending it now.
Proposal sent
Invoice #INV-6620.pdfGeneral consultation · $80 total
Viewed
Invoice · Consultation feeConverted from Invoice #INV-6620
$80
PaidStripe · 11:42 · receipt sent
Patient record updatedCole M. · $80Paid
Comparison
Replying to a message is not the same as managing care
Where the template-based WhatsApp tools stop, and where this one keeps going.
How template-based WhatsApp tools compare with WhatsGrow AI on five healthcare jobs
Job
Template tools
WhatsGrow AI
Appointment reminders
A manual phone call
Automatic, with one-tap reschedule
After-hours questions
Voicemail
Answered instantly, any hour
Follow-ups
Rely on the patient to remember
Automated medication & care reminders
Where it lands
A shared inbox
A patient record, with a stage
Health campaigns
One list, one message
Segmented by visit history or due date
Pricing
Pricing you can see before you talk to anyone
In your own currency, with no setup fee. Start free, cancel anytime.
Most popular
Growth
Everything to answer, book and follow up automatically
All plans include a 14-day free trial, no credit card required. WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee.
Questions
Before you connect your number
Does the agent handle more than one language?
Yes. It runs on a large language model rather than a keyword script, so it can reply in the language a message arrives in without you building and maintaining a separate flow per language.
What happens to a question the agent can't answer?
It hands off. A clinical question outside what it's been taught, or an explicit request for a person, moves the conversation to your front desk or on-call team, with the whole thread attached.
Can I keep using the number my clinic already advertises?
Yes. Connect the WhatsApp Business number you already use, and keep the WhatsApp Business app alongside WhatsGrow AI.
What does Meta charge on top of the subscription?
WhatsApp conversation fees are billed by Meta directly to your own Meta Business account, separately from your plan, and we add no markup. Rates vary by country.
Is there a setup or onboarding fee?
No. You sign up, connect your number, and the 14-day trial starts without a card.
Does this integrate with our EHR or practice management system?
Not directly today. Connect via API or webhook to your existing EHR/PMS in the meantime; native integration is on the roadmap.
How do you handle patient data and consent?
Opt-in and opt-out state is stored per contact, broadcast templates can carry an opt-out button, and contact data can be exported or deleted on request. WhatsGrow AI is not a certified system of record for clinical or protected health data — how you handle that alongside it stays your responsibility under whatever rules apply in your jurisdiction.
Tonight's patient message is already on its way
Connect the number your patients already have, and the next message gets answered, and the appointment booked, before your front desk opens.